Frequently Asked Questions
Where do the funds from the OnlyRejects shop go towards?
The funds pay for the shop to stay online (shopify) and any extra funds go towards OnlyRejects guild giveaways (battlenet cards, WoW deluxe editions, etc.) on moopliss' stream.
When can I expect to receive my order?
We aim to always have orders shipped within 3-5 business days however our general shipping window from items being packaged to being given to the shipping carrier can take as long as 7-10 business days depending on the product.
If you have any questions regarding your order's shipping specifically, please use the Help button below
What if I want or need to modify my order?
If you would like to modify your order, please contact us using HELP below
Note: we cannot modify orders that have already shipping / are packaged in transit with tracking info sent to you.
Am I guaranteed to receive the merch added to my cart?
No. We do not put items on reserve when they're added to your cart.
Only once you've checked out and you've received a confirmation email is the merch considered your own.
I'd like to make an exchange, how can I arrange one?
We'd be happy to! If the products in your order are eligible for exchange/ return (see product description), please reach out to us using the HELP button below.
We'd love to hear from you!
If your question wasn't answered in the dropdown menu above, please reach out to us by clicking the link below or simply click "HELP" in the bottom right corner of the store. We check our inbox daily (even weekends!).